1. SHIPPING
All orders ship via standard ground service. All in-stock merchandise orders will leave our facility within 48 hours. Should you require RUSH service please indicate in the comments box in the checkout stage. (Extra charges will apply). Please note that orders are invoiced upon shipment, not upon ordering.
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Finning (Canada) employees enjoy FREE shipping of STOCK MERCHANDISE to their facility if ordered on this web store. Free shipping deliveries can take up to 10 days. Simply indicate your facility number when checking out. Any customized items (i.e. adding a different logo to a shirt, for example) are NOT considered "stock" and shipping charges will apply.
2. SIZING INFORMATION
Click here to view our Size Chart
To help you achieve the best fit possible, we’ve provided sizing guidelines to assist you when selecting merchandise. Please refer to the chart below. If you do have any further questions, feel free to call one of our representatives at 1-888-FINNING (346-6464) from 7:00 am to 4:00 pm Pacific Time, Monday through Friday or e-mail us at heavydutygear@finning.ca.
3. BACKORDERS
We endeavor to keep all of the products in this program in stock at all times, but on occasion may be temporarily on backorder. If this occurs the purchaser shall be advised by e-mail or telephone of an expected ship date or shall be offered a substitution.
4. RETURN POLICY
Your satisfaction is guaranteed. If damaged goods are received and/or contain manufacturer's defect please contact our order desk for return authorization. Goods returned for any other reason must be in the original condition in which they were sent within 30 days of purchase. Please note that the freight charges on returns are the responsibility of the customer. A 15% restocking charge may apply to products not returned in their original condition. Return authorization is obtained though our customer service department by calling 1-888-FINNING (346-6464) or e-mail us at heavydutygear@finning.ca. |
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